Shipping policy
Order Processing
At AntsCanada, we strive to process and ship your orders as quickly as possible. To ensure the timely delivery of your purchases, please review our shipping policy outlined below.
Shipping Schedule
Shipping Days: We ship orders twice a week, on Mondays and Wednesday.
Order Cut-Off Time: Orders placed before 12:00 PM (noon) Eastern USA Time on a shipping day will be processed and shipped on the same day. Orders placed after 12:00 PM will be processed and shipped on the next shipping day.
Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next business day delivery.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.
International Shipping
We are pleased to offer international shipping to our customers. Delivery times and shipping rates for international orders vary depending on the destination country and the chosen shipping method. Please note that customs duties, taxes, and other fees may apply and are the responsibility of the recipient.
Shipping Restrictions
Please note that we do not ship to P.O. Boxes or APO/FPO addresses. All orders must be shipped to a valid residential or business address.
Delays and Issues
While we make every effort to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, carrier issues, or holidays. If you experience any delays or issues with your shipment, please contact our customer service team at info@AntsCanada.com for assistance.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at info@AntsCanada.com. We are here to help!
Thank you for choosing AntsCanada. We appreciate your business and look forward to serving you!